FEATURES
Everything your team needs, nothing they don't.
From fast-casual to fine dining, Serviette helps teams respond faster, serve smarter, and delight more guests.
What makes Serviette different
Live Feedback
Checkout prompts, no app needed. Responses land on your dashboard instantly.
Benchmark Tracking
Live scores across sittings, sections and venues — not just at month's end.
Sentiment Analysis
Real-time tone detection flags a mood shift before a guest has to spell it out.
Effective Routing
A dropped signal escalates in real time to whoever can fix it — not an inbox.
Designed around you
Role-Based Access
Control who sees what — servers see their table, owners see every venue.
Multi-Location View
Run one café or twelve. Every venue rolls up into a single view.
Mobile-First Dashboards
Glanceable cards that work on the iPad at the host stand or the phone in your apron.
Daily Digest Emails
One recap before your next shift: NPS shifts, trends, anything unresolved.
Safe. Secure. Reliable.
Data Privacy
Guest data stays private by default, under your control.
Secure Hosting
Encrypted cloud infrastructure, built for 99.9% uptime.
Compliance
Aligned with modern security standards.
Ready to put this on your floor?
First month free on every plan. No contract, no card required.