AUSTRALIAN HOSPITALITY SERVICE INTELLIGENCE
Real-time feedback. Standout staff. Zero review surprises.
In Australia, servers don't rely on tips — meaning great service often goes uncelebrated, while one bad table becomes a damaging 1-star Google review. Serviette turns a 15-second table tap into live floor alerts, automated staff recognition, and instant table rewards.
First month free · No contract, no hardware required
THE GUEST & FLOOR LOOP
Three frictionless steps. No apps or logins.
From the table scan to staff recognition, the feedback loop closes before the diner walks out.
Scan & Spin
Guests scan a branded QR stand, rate their waiter in 15 seconds, and unlock a gamified Spin-the-Wheel reward (free coffee, dessert, or 10% off).
Live Manager Pulse
Feedback logs automatically into Google Sheets and your executive console — highlighting table number, server name, order pace, and sentiment.
Reward & Rectify
Fix cold dishes or slow drinks at Table 12 before they leave, and reward standout servers like Alice with data-backed bonuses.
FEATURES
Built for high-performing hospitality teams
Everything you need to orchestrate a great floor shift and motivate your staff.
Instant Table QRs
Custom table stands generated in seconds. Zero guest apps, logins, or tedious surveys.
Staff Reward Leaderboards
Recognize and incentivize waitstaff on hourly wages with transparent customer compliments.
Gamified Table Rewards
Delight diners with an interactive "Spin-the-Wheel" game that drives immediate return visits.
Cross-Venue Benchmarking
Compare floor speed, sentiment, and return likelihood across multiple locations and shifts.
PARTNERS & EARLY ADOPTERS
Powering real Australian venues.
Serviette is young, energetic, and already live on the floor with hospitality leaders.
GET STARTED IN MINUTES
Ready to hear what your floor's been missing?
Book a 20-minute walkthrough, try the live dashboard, or launch your tables free for 30 days.