LEGAL
Privacy Policy
Placeholder structure — swap in your real policy text before this goes live.
This page is a placeholder. I wasn't able to pull your existing policy text just now — direct fetches to serviette.com.au returned a 404 partway through this session, so the live site may be temporarily unreachable or its structure may have changed. Worth checking it loads correctly in a browser. Once you share the real text (or the site's reachable again), swap it in here — each section below is a standard privacy-policy structure with placeholder copy marking what needs real detail.
Information We Collect
Describe what you collect from guests (e.g. feedback responses, table number, timestamp) and from venue staff/owners (e.g. name, email, billing details). Note whether guest responses are ever linked to personally identifiable information.
How We Use Your Information
Explain the purpose of collection — e.g. generating dashboards for venue staff, product improvement, customer support. State plainly that guest feedback is used to help the venue, not sold to third parties (if that's true).
Data Storage & Security
Note where data is hosted, that it's encrypted in transit and at rest, and roughly how long it's retained. Reference the "Secure Hosting" claim made on your Features page and make sure this section backs it up with specifics.
Third-Party Sharing
List any sub-processors (hosting provider, analytics, payment processor) and whether data ever crosses borders — relevant for Australian Privacy Principles (APP) compliance.
Your Rights
Cover access, correction, and deletion requests, and how a guest or venue owner can exercise them. Under Australian law this ties to the Privacy Act 1988 (Cth) if your annual turnover exceeds the small business threshold, or if you handle health or particularly sensitive information — worth confirming with a professional which obligations apply to you.
Contact Us
Questions about this policy can go to hello@serviette.com.au. You can also check the live version at serviette.com.au/Privacy-Policy once confirmed reachable.